Survey: Will AI Make Customer Service Better or Worse?

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Matt Rosen, CEO and Founder of Allata, discussed with Fox News Radio how AI might impact customer experiences. He emphasized that if AI is implemented correctly, it can help automate many lower-level tasks. He also highlighted the importance of having a human in the loop to ensure AI performs these tasks effectively. To learn more about Allata’s AI services and viewpoints visit https://www.allata.com.